FAQ

Delivery

Our products are delivered directly to your door in 2 to 10 working days .

Delivery is offered for all orders, regardless of the amount.

You can track your package at any stage thanks to our tracking platform. The link is sent to you by email after your order.

Returns & Refunds

In our store, you are satisfied or your money back.

From receipt of the package, you have 14 days to request a return. Simply contact customer service, who will provide you with the return address.

Return shipping costs are at the customer’s expense.

The refund period is 10 days from receipt of the package in our warehouse.

Exactly! From receipt of the parcel, you have 14 days to request the return of the product. You are satisfied or your money back for the duration of this period.

Customer Service

We answer you from Monday to Saturday, from 9am to 6pm. We try to respond at the speed of light!

Contact us by email at contact@sabre-heros.com or via the contact form.

First, check the FAQ to see if the answer to your problem is there. Alternatively, contact customer service at contact@sabre-heros.com or via the contact form. We will do our best to help you!

Payment

We offer payment by credit card (Visa, Mastercard) and Apple Pay.

Your account will be debited within 24 hours of your payment.