Return & refund policy

Can I return my package?

• The brand’s policy is simple: you are satisfied or your money back for 14 days.
• the return parcel must be dispatched within 14 days of receipt of the parcel
• the product must be packed in its original packaging
• the product must not have been damaged, its condition must be intact

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How do I return the package?

• Contact customer service via the contact form or by email at contact@eternalsabers.com
• Customer service will tell you where to send the parcel.

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When will I get my money back?

• We will proceed to the refund of your package upon receipt in our warehouse
• Refunds must be received within 10 days.
• You can also request a credit note, rather than a refund

Do not hesitate to contact us for more information!