Can I return my package?
- The brand’s policy is simple: you are satisfied or your money back for 14 days.
- the return parcel must be dispatched within 14 days of receipt of the parcel
- the product must be packed in its original packaging
- the product must not have been damaged, its condition must be intact
How do I return the package?
- Contact customer service via the contact form or by email at firstname.lastname@example.org
- Customer service will tell you where to send the parcel.
When will I get my money back?
- We will proceed to the refund of your package upon receipt in our warehouse
- Refunds must be received within 10 days.
- You can also request a credit note, rather than a refund
Do not hesitate to contact us for more information!